Frequently asked questions
Do you make custom size abayas?
Yes, we do offer custom size abayas.
To order:
- Contact us through WhatsApp and provide your measurements.
How long does delivery take?
Standard delivery takes 3 days. We process your order within 2 business days and deliver it on the 3rd day.
Express options are available:
- 2 KWD (2 days Delivery)
- 5 KWD ( Next day Delivery)
Can I return an item?
Yes, you can return items within 14 days of delivery if they are unused and in their original packaging.
Custom-made and sale items are not eligible for return.
Contact us on WhatsApp to initiate a return.What happens if my order is damaged or delayed?
What happens if my order is damaged or delayed?
If your order is damaged or defective, we’ll replace it or issue a full refund. If your order is delayed or lost, you have the option to cancel it and receive a full refund.
Do you offer cash on delivery (COD)?
No, we currently do not offer COD. All orders must be prepaid through our secure online checkout.